Frequently Asked Questions
Everything you need to know about your DIRTEA mushroom-infused apparel and accessories.
What makes DIRTEA mushroom-infused fabrics different?
Our unique DIRTEA mushroom-infused fabrics are treated with a proprietary sustainable process that integrates functional mushroom extracts into the fibers, providing enhanced breathability and antimicrobial properties for a fresher, more durable garment.
How should I care for my DIRTEA garments?
To preserve the functional properties of the mushroom-infused fibers, we recommend machine washing on a cold, gentle cycle with eco-friendly detergent and hanging to dry. Avoid bleach and high-heat drying.
How long will my order take to arrive?
Standard shipping typically takes 3-5 business days within the domestic region. International orders may take 7-14 business days depending on customs processing and the destination country.
What is your return policy?
We offer a 30-day return window for all unworn, unwashed items in their original packaging. Simply visit our Returns Portal to generate a prepaid shipping label and initiate your refund or exchange.
Are your mushroom-based dyes safe for sensitive skin?
Yes, our dyes are derived from natural fungal pigments and are 100% hypoallergenic, non-toxic, and safe for all skin types, including those with high sensitivity.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, Google Pay, and interest-free installment plans through Klarna and Afterpay.